Salesforce Outage - Remediation
Yesterday evening starting at 4:23PM PST, Salesforce experienced a service disruption across all instances in their Dallas data center that lasted until 7:55PM PST. These instances include NA7, NA8, NA32, NA37, NA42, NA43, NA48, CS13, CS30, CS50, CS51, CS62, and CS63. More detail on this incident can be found here - https://status.salesforce.com/status/NA8/incidents/304. While ToutApp did not experience any disruption in service, all messages that our Salesforce Integration Service attempted to send to Salesforce for customers using one of the above instances failed during this time. All messages that failed as a result of the Salesforce downtime will be resubmitted later today to ensure that Salesforce and ToutApp remain in sync.
Nov 17, 06:20 PST