Partially Degraded Service

About This Site

At ToutApp, our top priority is maintaining the security, integrity, and performance of our service to our customers. Here you can find real-time system status, announcements of planned maintenance windows, and live updates for any interruptions or other incidents impacting our service.

ToutApp Application Services ? Operational
ToutApp.com ? Operational
Link Generator ? Operational
GMail Service ? Operational
Exchange Service ? Operational
Analytics ? Degraded Performance
Search Service ? Operational
Outlook Addin ? Operational
Phone Service ? Operational
ToutApp Infrastructure Services ? Operational
Data Center ? Operational
Content Delivery Network ? Operational
Relational Database Services ? Operational
DNS Services ? Operational
Queuing Services ? Operational
Content Storage Services ? Operational
Messenging Services ? Operational
EMail Delivery Service ? Operational
EMail Delivery Notification Service ? Operational
ToutApp Helpdesk ? Operational
Salesforce ? Operational
Salesforce AP0 Operational
Salesforce AP1 Operational
Salesforce AP2 Operational
Salesforce AP3 Operational
Salesforce AP4 Operational
Salesforce EU0 Operational
Salesforce EU1 Operational
Salesforce EU2 Operational
Salesforce EU3 Operational
Salesforce EU4 Operational
Salesforce EU5 Operational
Salesforce EU6 Operational
Salesforce EU11 Operational
Salesforce NA2 Operational
Salesforce NA3 Operational
Salesforce NA4 Operational
Salesforce NA5 Operational
Salesforce NA6 Operational
Salesforce NA7 Operational
Salesforce NA8 Operational
Salesforce NA11 Operational
Salesforce NA13 Operational
Salesforce NA14 Operational
Salesforce NA15 Operational
Salesforce NA16 Operational
Salesforce NA17 Operational
Salesforce NA18 Operational
Salesforce NA19 Operational
Salesforce NA20 Operational
Salesforce NA21 Operational
Salesforce NA22 Operational
Salesforce NA23 Operational
Salesforce NA24 Operational
Salesforce NA25 Operational
Salesforce NA26 Operational
Salesforce NA27 Operational
Salesforce NA28 Operational
Salesforce NA29 Operational
Salesforce NA30 Operational
Salesforce NA31 Operational
Salesforce NA32 Operational
Salesforce NA33 Operational
Salesforce NA34 Operational
Salesforce NA37 Operational
Salesforce NA35 Operational
Salesforce NA38 Operational
Salesforce NA39 Operational
Salesforce NA41 Operational
Salesforce NA42 Operational
Salesforce NA43 Operational
Salesforce NA44 Operational
Salesforce NA45 Operational
Salesforce NA48 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 29, 2017

No incidents reported today.

Jun 28, 2017

No incidents reported.

Jun 27, 2017

No incidents reported.

Jun 26, 2017

No incidents reported.

Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017
Resolved - Backlog is fully caught up. All systems normal!
Jun 22, 12:01 PDT
Monitoring - The backfill is complete and now the system is simply catching up with the backlog from overnight. Your dashboards for "Today" will be delayed but previous days are up to date.
Jun 22, 08:51 PDT
Identified - Our Analytics service is currently experiencing degraded performance with real time streaming, resulting in our Analytics reports not displaying newly created data. We are currently running a backfill which will allow the system to catch up, we expect this process to complete overnight PDT.
Jun 21, 19:30 PDT
Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017
Resolved - The analytics page is now fully operational and up to date. We apologize for the delay. The team is committed to further improvement of the underlying system and will be performing additional upgrades behind the scenes over the coming week.
Jun 17, 21:43 PDT
Update - Update - The database replication load process for our upgraded Analytics infrastructure is taking a bit longer than expected. As a result we have decided to rebuild our existing analytics database followed by a cutover to the new infrastructure. We expect to have everything fully operational by this evening PDT.
Jun 17, 08:57 PDT
Update - The upgrade to our Analytics Database Replication Service which populates data into our analytics Database ran into an issue which needed to be resolved before the upgrade could be restarted. We are now expecting an end of day today, PDT for this process to complete.
Jun 16, 09:06 PDT
Identified - We have identified the issue and are in the process of rolling out an upgrade to our Analytics Database Replication Service which populates data into our analytics Database. This will resolve the current replication issue, and in addition by upgrading the replication service, will greatly improve overall stability and scalability of our Analytics Service in the future. This upgrade is scheduled to complete by end of day today, PDT.
Jun 15, 10:30 PDT
Investigating - Our Analytics service is currently experiencing an interruption in database replication, resulting in new data not populating on our Analytics tab. Our operations and engineering teams have identified the root cause and are evaluating next steps for a fix.
Jun 15, 09:40 PDT